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Worldwide Warehouse Location
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We have multiple warehouses located in different countries, including Canada, United States, Hong Kong, Australia & United Kingdom.
We have more stock than any other battery company. Our system will intelligently select the warehouse to ship out your product,
based on location, stock quantity, etc.
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Ultra-Fast Fedex/UPS Delivery
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FedEx/UPS Express provides fast and reliable delivery to more than 220 countries and territories around the world.
FedEx/UPS uses a global air-and-ground network to speed delivery of time-sensitive shipments, delivery time would be guaranteed.
Advantages on choosing FedEx/UPS:
- More than 50,000 customer service stations globally
- Real-time tracking system for shipment delivery status
- The world’s largest dedicated cargo fleet, any size of the shipment can be delivered
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Same Day Shipping
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All orders (of in-stock items) are processed and dispatched within 24 hours Monday through Friday except Public Holiday!
All orders placed before 4:00 PM (GMT +8) will be shipped on the same business day.
Orders placed after 4:00 PM (GMT +8) will be processed and shipped on the next business day.
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Up to 3 Year Warranty
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BattDepot.com warrants that its products will be free from defects in materials and workmanship which would affect normal use for up to 3 years.
- 3 year warranty applies to all Dr. Battery Green Series batteries
- 2 year warranty applies to all Dr. Battery Advanced Pro Series batteries
- 1 Year warranty applies to all other products
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Dangerous Goods Surcharge
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Dangerous Goods Surcharge for Lithium Batteries
Effective January 1, 2017,
UPS and FedEx Express will no longer accept UN 3480 Lithium Batteries tendered as IATA Section II. Section II batteries to be
fully regulated as Dangerous Goods Section IB, $50.00 Dangerous Goods Handling Fee will be applied on each air shipment.
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Order Status Information
How can I track my order?
Tracking your order online is made easy for BattDepot.com customers.
We send an email tracking notification to all our customers once our packages have been shipped by FedEx/UPS. You can visit www.fedex.com/www.ups.com and enter the tracking number provided in the email to follow your shipment.
Alternatively, you can track order status at our Order Status page with registered Email Address and Order Number.
"Order Status" Notes
We have 2 different status levels for your order.
| In-Process: |
You have placed and order and made payment. We are in the process of picking and packing the order for shipment |
| Completed: |
The order has been picked up by the carrier. A tracking number has been issued to the customer |
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